Your interest rate

The interest rate that applies to your mortgage will depend on the original product deal that you took out. However, the interest rate may have been altered if any product changes have been applied to your account since that date.

Find out your interest rate and other information about your account

You can quickly find your current mortgage interest rate and monthly payment amount using our online Self-Serve system. This is available 24 hours a day, 7 days a week from any device.

What’s more, if your interest rate and monthly payment will be changing due to an interest rate change, you’ll see details of the new payment amount and the date this will apply.

For more details, please see our Using Self-Serve page.

You can also find your current interest rate on the latest rate change letter that we may have sent you, or in your most recent annual mortgage statement – noting that some of that information could be out of date depending on when the statement was sent, as changes may have occurred since then.

Alternatively, please contact us and we’ll give you this information.

Interest rate changes

If your interest rate is changing, we’ll write to you at least four working days before any change is made to your required monthly payment.

You can find out the latest information about interest rate changes here.

Interest rate types

There are different interest rate types, with useful explanations shown below.

If you’re unsure which type of interest rate you’re on, please have a look at the Mortgage Offer that you accepted when you took out your mortgage. Alternatively, please contact us to check.